Our Protection Plan
Have you ever experienced the "warranty run-around"? It's not fun! Being placed on hold, asked to be called back, never receiving a callback! Reduce the headaches! Reduce the hassles!
File warranty claims directly with NC Trailers expert staff. We will guide you through the warranty process to ensure your claim gets the attention it deserves.
Repair costs can be pricey. The cost of just one repair usually exceeds the cost of the Protection Plan. We offer protection plans for every trailer we sell. For more information, just ask your NC Trailers Trailer Pro today!
Our Service Plan
Save money and keep your trailer operating smoothly! This plan includes an annual axle service. Light issues are the most common repair your trailer will likely require. Our service plan also includes free anytime light repair and more! Here's what's included:
- Annual Axle Service - see our axle and hub parts
- Anytime light repair
- Anytime 15 Point Inspection and NC Trailers Checkup
- Anytime greasing, including axles, jacks and door hinges
- Anytime tire pressure adjustments - see our trailer tires and wheels
- Anytime lug nut torque adjustments.
Frequently Asked Questions
Q: How do I submit a warranty claim with a manufacturer's warranty?
A: The best way to submit a claim is to call the trailer manufacturer's warranty department. Some manufacturers have a website and/or email address where claims can be submitted.
Q: What are the advantages of a North Carolina Trailer Sales Protection Plan?
A: Our expert staff will help guide you through the warranty process to ensure your claim gets the attention it deserves. Avoid the warranty "run-around". Repair costs can be pricey, the cost of just one repair usually far exceeds the cost of a North Carolina Trailer Sales Protection Plan. Reduce the headaches, Reduce the hassles. Let us handle the red tapes and run around that often accompanies warranty claims with trailer manufacturer's.
Q: How often should I have an axle service performed on my trailer?
A: Axle manufacturers differ. Some recommend an axle service every 12 months or 12,000 miles, and some every 6 months or 12,000 miles, whichever comes first. We go with the more conservative number and recommend an axle service every 6 months or 12,000 miles, whichever comes first. That clock keeps running even when the trailer sits parked. Our service plan includes one axle service per year.
Q: Why should I purchase a service plan with my Protection Plan?
A: Service Plan benefits include one axle service and anytime 15 point inspections, axle greasing, tire pressure adjustments, and anytime lug nut torque adjustments. By purchasing the service plan, you receive all these benefits at a much lower cost than purchasing each service individually. Our service plan can give you the peace of mind that for the next 2 years that your trailer service costs are taken care of by our professional service staff.
Q: Why does the NC Trailers Protection and Service Plan deserve your trust?
A: North Carolina Trailer Sales has been a trusted name in the trailer industry since 1996. We have a great reputation with fantastic customer feedback. Our customer base includes DH Griffin Construction, Piedmont Natural Gas, Akzo Nobel, Old Dominion Freight Lines, City of Thomasville, Davidson County Schools, and US Forestry Service. We also have numerous fire departments, police departments, municipalities, and small business customers that trust North Carolina Trailer Sales products and services.
Want to know what a protection and service plan covers?
Call us, stop by either lot, or fill out the financing request just below and we will get right back to you.
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