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Community Feedback
Andy
15:31 15 Jan 26
We recently purchased a 6x12 Cynergy trailer from the Thomasville location. I spent some time online looking for a trailer that fitted my needs and the huge selection offered by NC Trailers made it easy to find what I was looking for. I gave them a call and discussed with Sam my needs and options / add-ons. She sent me a quote for the trailer as discussed in a matter of minutes. We locked up the deal and I made a deposit over the phone the same day as I do not live in the area. Sam's outstanding customer service and knowledge confirmed the decision to make our purchase from them.
When I arrived to pick up the trailer Sam immediately got the purchase process started. Shaun explained all the maintenance and other protection plans available to us. There was no pressure to purchase any of these plans, but we did decide to take advantage of a couple of them for peace of mind as they were very reasonably priced for 5 years of coverage.
Tammy took care of all of the paperwork including the DMV stuff. It was nice to leave with a permanent tag in place and knowing that I didn't have to go to the DMV and handle it myself.
Noah and Christian installed the add-ons and did a full check on the trailer while all of the paperwork stuff was going on. They even stood by patiently while I told Tammy way too many stories about my old cat. Noah and Christian hooked the trailer to my truck and went over the suggested maintenance schedule and a few other recommendations for care. I felt comfortable when I pulled out of the parking lot that things were handled very well.
We traveled about 5 hours from the Outer Banks to pick up the trailer in Thomasville and they had me hooked up and on my way home in a little over an hour. Exceeded my expectations.
Overall flawless purchase from a friendly, knowledgeable and hard working staff.
When I arrived to pick up the trailer Sam immediately got the purchase process started. Shaun explained all the maintenance and other protection plans available to us. There was no pressure to purchase any of these plans, but we did decide to take advantage of a couple of them for peace of mind as they were very reasonably priced for 5 years of coverage.
Tammy took care of all of the paperwork including the DMV stuff. It was nice to leave with a permanent tag in place and knowing that I didn't have to go to the DMV and handle it myself.
Noah and Christian installed the add-ons and did a full check on the trailer while all of the paperwork stuff was going on. They even stood by patiently while I told Tammy way too many stories about my old cat. Noah and Christian hooked the trailer to my truck and went over the suggested maintenance schedule and a few other recommendations for care. I felt comfortable when I pulled out of the parking lot that things were handled very well.
We traveled about 5 hours from the Outer Banks to pick up the trailer in Thomasville and they had me hooked up and on my way home in a little over an hour. Exceeded my expectations.
Overall flawless purchase from a friendly, knowledgeable and hard working staff.
Kevin W.
13:46 29 Dec 25
Everyone was working hard since it was the day after Christmas and these guys were challenged because they had several coworkers out because of covid and flu. Sam was very helpful showing me the trailers that I was looking for, Shawn and Tammy were running around trying to get everyone's paperwork and contracts done, and Chris and Tony were very helpful during hookup even setting the braking on my truck and showing me how to adjust it and what it should be set on. They also went over when I should get everything serviced, best tire pressure and several other helpful tips. I'm sure it was a trying day for all of these guys but it was definitely nice to see a business that had employees that seemed to care.
nehemiah gowens J.
21:42 16 Dec 25
I found this place by chance. I was looking for a used trailer to replace one that had got stolen, when I loaned it to someone. They had one that was very similar, even let me put a little something on it just to hold it while I waited to get reimbursed for the one that got stolen that hasn't happened yet.long story short I ended up getting a new one the people there are great. Sam sold me the trailer.
Shancie went over the contract with me.
Tammy handled my DMV/paperwork
Noah hooked the trailer for me
Thank you all for making this experience as painless as possible
Shancie went over the contract with me.
Tammy handled my DMV/paperwork
Noah hooked the trailer for me
Thank you all for making this experience as painless as possible
Anthony E.
00:47 04 Dec 25
After going to different trailer places and all over to buy a dump trailer, I finally went to the closest trailer dealer to me. I dealt with Sam as a salesperson and she was very knowledgeable about the different types and brands of dump trailers they had to offer. After picking out the dump trailer I wanted , I then inquired about a equipment trailer, after she showed me the different options available, she gave me time to look at them and make a decision while she was working up the deal for the dump trailer. And had all the paperwork done in no time. While they were very busy it was a smooth transaction. Shaun who went over the final paperwork was very knowledgeable and helpful with explaining the contracts and insurance information. Then I dealt with Tammy the title clerk who explained the registration and title process. Then Noah did an outstanding job in going over the trailers each time he hooked them up to my truck, wiring, tire pressures, torque of lug nuts and putting the tags on , guy was very busy and knowledgeable but didn’t hesitate to answer any questions I had. While living in the area all my life and hearing rumors about this place and hearing they were most expensive trailer dealer I was 100% satisfied and will definitely be back. They have every kind of trailer you would need or can get it , in house parts department, in house service department. A 1 stop place for all your trailer needs. They also have flatbeds for trucks!
David B.
12:06 26 Nov 25
I recently purchased a Cynergy 8.5x20 Pro Series Trailer from NCTrailer, and this was easily one of the smoothest trailer purchases I have ever made. From my very first request for a quote to the moment I walked out the door, Sam was absolutely exceptional.
Sam went above and beyond in every way, incredibly helpful, responsive, and genuinely kind. There was zero pressure, no haggling, and no back and forth about add ons. I told her exactly what I needed, and she had a detailed quote to me almost immediately. Even when I changed my mind and decided to go with a larger trailer, creating more work for her, she replied instantly with “No problem! I want you to get what you want. I will update it!” That level of customer service is rare these days.
The checkout process was quick and efficient. Everything was ready when I arrived, even though I showed up late and right before a holiday. While I finished the paperwork, one of the techs hooked up the trailer, and we were on our way in no time.
Everything was exactly as described, and the entire experience was refreshingly straightforward. Sam is truly the reason this purchase was so great, and I am grateful for the way she handled every step. I highly recommend asking for her if you are considering a trailer from NCTrailer.
Sam went above and beyond in every way, incredibly helpful, responsive, and genuinely kind. There was zero pressure, no haggling, and no back and forth about add ons. I told her exactly what I needed, and she had a detailed quote to me almost immediately. Even when I changed my mind and decided to go with a larger trailer, creating more work for her, she replied instantly with “No problem! I want you to get what you want. I will update it!” That level of customer service is rare these days.
The checkout process was quick and efficient. Everything was ready when I arrived, even though I showed up late and right before a holiday. While I finished the paperwork, one of the techs hooked up the trailer, and we were on our way in no time.
Everything was exactly as described, and the entire experience was refreshingly straightforward. Sam is truly the reason this purchase was so great, and I am grateful for the way she handled every step. I highly recommend asking for her if you are considering a trailer from NCTrailer.
Robin P.
02:31 24 Nov 25
We recently bought a 36 foot food trailer from NC Trailer Sales in Thomasville, NC. The entire buying experience was top notch. We are very satisfied with our purchase as we have revived a family restaurant in a mobile form.
Our sales rep, David bent over backwards to make us feel at home and took care of every detail of the purchase. He was very knowledgeable and easy to work with. Once we arrived we had the same experience with Shancie in finance. She knew her stuff and made the process very comfortable. Tammy had all of our DMV work completed and made sure we had all of our paperwork in order before we headed out. Noah got us hooked up to hit the road and spent a great deal of time out in the pouring rain to add an electric jack for us and made sure we were safe to travel 2 hours home.
We will definitely recommend this team to our friends and be back for future trailer purchases!! Thank you for a flawless experience!
Robin and Amy
Our sales rep, David bent over backwards to make us feel at home and took care of every detail of the purchase. He was very knowledgeable and easy to work with. Once we arrived we had the same experience with Shancie in finance. She knew her stuff and made the process very comfortable. Tammy had all of our DMV work completed and made sure we had all of our paperwork in order before we headed out. Noah got us hooked up to hit the road and spent a great deal of time out in the pouring rain to add an electric jack for us and made sure we were safe to travel 2 hours home.
We will definitely recommend this team to our friends and be back for future trailer purchases!! Thank you for a flawless experience!
Robin and Amy
Alianette Del V.
01:43 10 Aug 25
Thank you to the awesome team at NC trailer! David went above and beyond making it easy for us to choose the right one while giving us a great deal. Shancie was a great help with getting the contract process done quickly. Then there was Tammy in the tag/title department doing an awesome job. Last but not least was Ryan, hooking up our trailer correctly and making sure everything was set. While taking the time to go over every aspect and details of the trailer. Thank you to each team member that helped us. I highly recommend anyone needing a trailer to check them out!
Josh U.
23:49 06 Jul 25
What a pleasant experience during an incredibly busy day the day before a holiday, David was extremely nice and easy to work with, very knowledgeable. Shancie, Tammy, Ryan and Noah were very helpful and thorough. I was in and out in about an hour which is amazing. Would highly recommend this company to buy a trailer
First Last N.
12:41 13 Apr 25
Nctrailers Team are awesome !!! Sam the sales representative was very helpful on the phone and when I should up on site. Shanice with my contract. Tammy explaining each process during the DMV registration and paperwork. Ryan was very patient in the pouring rain preparing and getting me connected to the truck and doing the safety checks 5 times to make sure no issues. Thanks nctrailers of Thomasville for professionalism and attention to detail. I definitely be seeing you guys in a few months for a car trailer .
Desiree B.
18:02 12 Apr 25
Had the pleasure of buying our first trailer for our new business from them this weekend. And let me say I can’t say enough about this company. From the first call with Donna, till we drove off the lot hooked up, they were absolutely amazing! Their inventory is intensive yes, but the customer service is extraordinary! Our purchase experience start with a transfer to Zach who was welcoming and extremely knowledgeable! Shancie took care of the financing and made everything so easy and simple, and Tammy was fast with our paperwork! Noah and Ryan went above and beyond for the install and hookup of all the accessories we choose! These folks are the best around and hire the most wonderful crew! Highly recommend them for any trailer purchase or service needs!
Mitch O.
12:47 12 Apr 25
I would like to take a minute and recognize several people at NC trailers. From the start it was Zach & Sam in sales which went above and beyond the process of helping me pick the correct trailer and helping me complete all necessary paperwork when I was literally 1800 miles away driving down the road.
Shanice in financing made financing the trailer simple and quick, and behind the scenes Tammy in tag/title department was doing her magic so it all came together as one cohesive unit the day of picking the trailer up.
Speaking of picking up the trailer, Ryan & Noah truly went above and beyond expectations working in the pouring rain, while not compromising standards of making sure everything went smoothly and that I was hooked up correctly while taking the time to fully go over every aspect of the trailer and how to hook and unhook the trailer.
Tyler in Service & Parts was very helpful with information regarding the Gooseneck hitch for my next trailer.
Thank you to each Team member of NC trailers. I HIGHLY recommend this company to anyone needing a trailer.
So, if you need any type of trailer, accessory or even a repair, NC trailers should be your First and only stop. They truly make you feel like Family and the trailers are rated top in the Industry and priced very reasonably.
Head on over to NC trailers and get your trailer today. Tell them Mitch with a “M” not a “B” sent you, and you should receive an extra smile or two.
Shanice in financing made financing the trailer simple and quick, and behind the scenes Tammy in tag/title department was doing her magic so it all came together as one cohesive unit the day of picking the trailer up.
Speaking of picking up the trailer, Ryan & Noah truly went above and beyond expectations working in the pouring rain, while not compromising standards of making sure everything went smoothly and that I was hooked up correctly while taking the time to fully go over every aspect of the trailer and how to hook and unhook the trailer.
Tyler in Service & Parts was very helpful with information regarding the Gooseneck hitch for my next trailer.
Thank you to each Team member of NC trailers. I HIGHLY recommend this company to anyone needing a trailer.
So, if you need any type of trailer, accessory or even a repair, NC trailers should be your First and only stop. They truly make you feel like Family and the trailers are rated top in the Industry and priced very reasonably.
Head on over to NC trailers and get your trailer today. Tell them Mitch with a “M” not a “B” sent you, and you should receive an extra smile or two.
Anthony T.
21:34 10 Apr 25
Awesome place to do business!
The Shelton family saw a need in their community for trailer experts
that could provide a wide range of trailers with a superior level of
service. In 1996, they started NC Trailers with the purpose of thriving
together with their expert team, valued customers, and the
communities they serve.
Come Experience The NC Trailers Advantage:
- #1 rated trailer dealer in the Carolinas!
- Hundreds of trailers in stock
- Guaranteed approvals
- Lifelong trailer support