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Community Feedback
Nathan L.
11 hours ago
Absolutely amazing experience from start to finish! I can't say enough good things about NC Trailers in Thomasville. Bob, my salesperson, was fantastic — knowledgeable, honest, and zero pressure. The prices were amazing, honestly better than I expected for what I got.
The lady in financing was super friendly and worked hard to get me the financing I really needed to get the trailer for my leaf pickup business — that meant a lot. The ladies at the front desk were always so friendly and went above and beyond to get my questions answered and get me to the right department.
The service department is top notch. They did fabrication and welding work for my modifications and it came out perfect — professional in every way. Communication was great the whole time, and they got the job completed on time even though I was on a tight deadline.
Everybody there was super nice and made me feel welcome from the moment I walked in. If you're buying a trailer, this is the only place I'd go. Highly, highly recommend!
Lester H.
23 hours ago
The staff at NC trailers was very helpful. Sam bent over backwards to find me the trailer I wanted at another location which saved our scout troop $800.00. Josh, Zach, and Annette were quick and professional completing the paperwork and hooking up the new trailer. I highly recommend this company if you want a trailer.
Dale C.
2 days ago
Just picked my trailer up that I bought from them 25 years ago to have some service done. Not sure if he is the owner but he sure did act like it. Charles broke his neck to help me out, no doubt he went above and beyond what was expected. He must be the owner as no one else would give you the type of service he did for me. Thank you Charles and I hope NC Trailer Sales continues to grow under your leadership. Just train them the way you took care of me today. I would recommend NC Trailer Sales to anyone that is looking to buy or service a trailer. Be sure to see Charles the owner ( I think)
Justin H.
2 weeks ago
Zach was amazing. Easy process and very accommodating.
Daniel H.
2 weeks ago
Awesome people, quick easy process, was in and out in no time
charles C.
2 weeks ago
Great place for all of your trailers needs. Super nice people.
Mark M.
4 weeks ago
Very helpful was in and out and got a really good deal on a 40ft gooseneck
Phillip S.
1 month ago
Better price than the rest ,was very pleased.
Terry S.
1 month ago
Very sufficient purchase and great price
No need to visit the DMV all paperwork completed on site
Need a trailer visit these guys you will be happy you did
Thanx
Terry Stephens 😎👍
Chad B.
2 months ago
David and the team at the Thomasville NC Trailers branch were extremely easy to work with. They do not abide by the normal pressure sales tactics. The first questions asked are "Do you have an idea what you are looking for or are we starting from scratch?" They provided all options, but were not looking to upsell. It was evident that they are more concerned with getting customers what they want, for the use case they need, and the price they are comfortable with. It is less sales and more listening and responding.
Shancie made the financing very smooth, relaying all options but again not trying to upsell. If we said we didn't need it or had questions she was patient and understanding. Tammy on the registration took what we were saying and acted.
Even on the hookup to bring everything home, Christian made sure we understood the hows and whys behind how he suggested we hooked up. I've towed plenty, but he still made sure all questions and clarifications were answered. I wouldn't be surprised if he treated someone who has never towed before and someone who has towed for 50+ years the exact same.
Nothing about this experience was pressured, robotic, or frustrating. They made the process from initial inquiry to final signoff smooth and comfortable. I would not hesitate to recommend NC Trailers to anyone in the market.
David T.
2 months ago
People pleasant and professional, I enjoyed working with them.
Cody S.
2 months ago
If you’re looking for great customer service then go see the staff at NC Trailers. I had the pleasure of working with Sam and she was great to deal with highly qualified and knowledgeable.
The Shelton family saw a need in their community for trailer experts
that could provide a wide range of trailers with a superior level of
service. In 1996, they started NC Trailers with the purpose of thriving
together with their expert team, valued customers, and the
communities they serve.
Come Experience The NC Trailers Advantage:
- #1 rated trailer dealer in the Carolinas!
- Hundreds of trailers in stock
- Guaranteed approvals
- Lifelong trailer support