Many of the details about our trailers can be found on our website. If additional information is needed, please call our customer service department at (336) 475-5054 and request the specific information you are searching for and our professional staff will be more than happy to assist you. While we list all of our stocking units on the site, please call ahead to confirm we have a particular trailer in stock. Also, if you want something you don’t see on the site, please give us a call and we will let you know if we can get it and how long it will take to procure from the manufacturer.

Yes, yes and yes!

We highly recommend first contacting us at (336) 475-5054 to confirm the trailer is in stock before placing the online order.

We do accept online orders and we do provide parts and trailer delivery. Parts typically are delivered via Fedex or USPS. Trailers have free delivery up to 50 miles from our store in Thomasville NC, and incur a $2.50 per mile fee with a minimum delivery fee of $75.00. For example, a 200-mile delivery would be $2.50 per mile x 200 miles = $500 delivery fee. A second example, a 30-mile delivery would require our minimum $75 delivery fee.

If you are really far away (outside of 100 miles from Thomasville NC), we also work with third-party delivery companies that can get you an estimate on long haul deliveries.

For all trailer sales, we do charge a $249 documentation fee to cover all the paperwork processing and filing, which will also need to be processed prior to trailer sale/delivery.

For all online trailer orders, we will contact you to get additional information, including a front/back copy or photo of your driver’s license, a copy or photo of either your tow vehicle insurance card or your vehicle registration card (your insurance info is on the registration card), as well as collect a payment method for the documentation fee. We will also need your email to send you eDocs to electronically sign your paperwork for the purchase of the trailer.

If you are having a delivery service pick up your trailer for you, we will need their full contact information, as well as a copy or photo of the front and back of their driver’s license and tow vehicle registration when they arrive to pick up the trailer.

While we do our best to provide these “remote purchase” services to as many online and over the phone customers as possible, we do reserve the right to cancel any online or over the phone order and request the person purchasing the trailer to come to the store in-person with all of the appropriate identification and payment requirements.

Yes, your home address or business address needs to be in North Carolina to register your trailer here. If you are currently moving and don’t have identification that proves your new address is in NC, you will have to wait until you obtain such identification before you yourself go to the DMV to register the trailer.

North Carolina Trailer Sales provides full NC registration at the time of purchase only. We can not provide North Carolina Trailer Sales registration on trailers that were purchased elsewhere, nor can we provide registration for other states.

North Carolina Trailer Sales provides full NC registration at the time of purchase only. We can not provide NC trailer registration on trailers that were purchased elsewhere, nor can we provide registration for other states.

In NC, the full registration includes the trailer title, tags, and 3% highway use tax for NC. These fees and taxes are what NC DMV charges, regardless of whether we do them for you or you go to the DMV and do them yourself. North Carolina Trailer Sales now offer both temporary and permanent NC tags right here at the store for NC residents looking to register their trailer at the time of purchase!

To have North Carolina Trailer Sales do your full NC registration, we will need a front/back copy or photo of your driver’s license, and a copy or photo of either your tow vehicle insurance card or your vehicle registration card (your insurance info is on the registration card). Documents for “title application”, “bill of sale”, “power of attorney” and “choose your plan” will also need to be signed in person or via email (eDocs).

For all trailer sales, we do charge a $249 documentation fee to cover all the paperwork processing and filing, with payment for this needing processed prior to trailer sale/delivery.

If your driver’s license address doesn’t match your current home address, we will need a copy of a utility bill or the like to confirm the address you are registering the trailer to matches up.

Yes! Down payments and monthly payments vary depending on the trailer and the customer’s credit application.

To apply for financing, visit the financing tab on our website or click here

When we are not real busy, it takes about 30 minutes to complete the necessary DMV paperwork and hook up your trailer. At peak times, we may have multiple customers purchasing trailers at the same time, which can result in longer wait times for customers. Hint: If you know ahead of your arrival which trailer you want to purchase, just give us a call and place a deposit on the trailer. We will prep your trailer and paperwork to make picking the trailer up and getting back on the road much faster.

We highly recommend you call (336) 475-5054 prior to arriving and schedule an appointment date and time to further expedite your experience.

To get everyone processed the day they arrive, we do ask that any customer looking to purchase a trailer arrive prior to 4:30pm on Monday through Friday, and prior to 2:00pm on Saturday to give you time to pick a trailer and give us time to complete your payment and documentation, hooked up and safety check your trailer prior to our normal closing hours (5:30pm on M-F, 3pm on Sat).

While we will do our best to accommodate everyone, we may request that you return the next business day to complete your purchase and receive your trailer if you arrive after the cutoff times posted above.

Yes! North Carolina Trailer Sales offers both new and used trailer models. Our inventory of used trailers will vary from day to day so make sure you call us at (336) 475-5054 or check the online pre-owned inventory to see what’s currently available.

Refer to your owner’s manual for complete trailer maintenance and part maintenance directions. The following are just a few maintenance tips that should be checked:

• Be sure all parts, bolts, and nuts are tight.
• Check tire pressure while tire is cold.
• Do not exceed trailer capacity.
• Be sure all lights are operating.
• Coupling ball – make sure you are using the size marked on the trailer coupling and coupling must be securely latched to the ball.
• Cross safety chains under tongue and secure to towing vehicle.
• Check brake operation.
• The manufacturer of the trailer recommends that an axle service performed on trailers every 12 months or 12,000 miles, whichever comes first. We’ve found that it’s really just as important as changing the oil in your car. You can bring your trailer to our location for this service or we can pick it up at your location and save you a lot of time.

Loading properly is very important. Always load heavier in front. The front of the trailer is the end that is attached to the tow vehicle. Place about 60% of the weight of your cargo in front of the center load line as indicated in the trailer. Heavier items should be loaded first and lighter items can be placed on top and to the rear. Secure your cargo in place with rope or tie-downs. This will help protect your items as well as keep them from shifting during transit.

Consulting the owner’s manual of the vehicle will give you the vehicle’s maximum towing capacity. All towing components have a maximum weight capacity. This value is usually displayed on each piece of equipment. All of your components should be rated at a higher capacity than the heaviest trailer you will tow. Some parts have more than one capacity. For example, hitches are usually rated for maximum weight capacity and maximum tongue weight capacity. The maximum weight value represents the heaviest trailer the hitch can pull, and the maximum tongue weight represents the maximum weight that the hitch can handle pushing down on it.

The weight capacity of each component – the tow vehicle, the trailer hitch, ball mount, ball, and safety chains – must be greater than the gross trailer weight (GTW). The towing system will only be as strong as the weakest piece.

This information is essential to know before purchasing a trailer. There are towing accessories, like a weight distribution hitch, available to increase a vehicle’s towing capacity.

The addition of a trailer adds weight and length to the tow vehicle. With additional weight, your rig will accelerate slower and take longer to stop. You should allow for extra time when switching lanes, stopping, and passing other vehicles when you’re towing a trailer. Trailer brakes can help improve your stopping power. The extra length that a trailer adds can also cause problems on turns. Because the trailer does not follow the exact path as the vehicle on turns, you must swing out wider when traveling around bends and corners.

To conserve fuel when towing, travel at moderate speeds. Faster speeds increase wind resistance, reduce gas mileage, and place added strain on the vehicle and trailer. When traveling over long or steep hills or on gravel roads, use a lower gear to ease stress on your transmission and engine. Shifting out of overdrive and into a lower gear may also improve vehicle gas mileage.

Be extra cautious of potholes and other large bumps. They can damage the tow vehicle, trailer hitch, and trailer. When pulling a trailer, take your time and be careful.

If for some reason (a gust of wind, a downgrade, a pass by a larger vehicle, etc.) the trailer does begin to sway, the driver needs to assess the situation to determine the proper course of action.

• Leaf Spring Pros: Locate and control the axle. Superior stability when loaded. Easier to lift.
• Leaf Spring Cons: Harder to tune for ride. Heavy weight. Prone to axle wrap. Take up a lot of space. Susceptible to noise.
• Torsion Axle Pros: Easy to make minor adjustments in ride height.
• Torsion Axle Cons: Spring rate not progressive. Limited wheel travel. Few aftermarket options.

Electric brakes are the most commonly used brake package with trailers, unless it is a boat trailer or watercraft hauling trailer, which mainly come with surge brakes because electric brakes can short out if the trailer is backed into the water. A trailer with electric brakes that will be used to back a watercraft into water should be coated to prevent corrosion, and all plug-in connections should be filled with silicone grease to prevent short outs. Electric brakes allow you to control them from the vehicle as were surge brakes rely on pressure being applied to the hitch to activate them.

• Electric Brake Pros: Added control. Ability to apply the trailer brakes independently of your tow vehicle’s brakes. They help in reducing sway, for example, if your trailer starts swaying to the point of losing control applying the trailer’s brakes only can straighten it back out.
• Electric Brake Cons: Will not last long in underwater conditions. You may forget to unplug them before backing into water which may cause a short out. Need knowledge of when to apply brakes manually if deemed necessary.
• Surge Brake Pros: Will not cause a short when backing trailer into water. Automatic control of brakes without manually adjusting brakes when deemed necessary. Popular among watercraft trailers. Good performance over a long lifetime.
• Surge Brake Cons: The trailer has to be close to perfectly level for them to work correctly, and most weight distribution hitches cannot be used with them. For example, on long downgrades you may get to the bottom with fried trailer brakes, and having to stick a screwdriver in the actuator to back up unless you have a lock-out solenoid wired to the back-up lights, which is illegal in some areas because you cannot control them from the cab.

Yes!

Refunds: We will notify you of your refund once we have received and processed the returned item. Please allow 14 business days from the date we receive your shipment to processing of your shipment and the issuing of a credit back to the account used for the original purchase. Unless the return is due to our error, the shipping and handling charges will be deducted from the refund.

Packing and Sending Your Return: Simply include the return item, a copy of the purchase receipt, your contact name and phone number. Wrap and package items securely. An insured shipper that provides delivery confirmation such as UPS, USPS or FedEx is recommended.

Send Return Packages to The Following Address:

North Carolina Trailer Sales Sales, Inc. – Returns

221 Boots Evans Rd

Thomasville, NC 27360

Problems or Questions: Call us at (336) 475-5054 or email us at in**@nc********.com .