Policies
Returns
Shipping and Handling
Standard stocking unused parts may be returned within 30 days. No returns are offered on electronic parts or special order parts.
New Trailers come with a warranty provided by the trailer manufacturer. Due to the nature of trailer sales, including registration and titling requirements, all trailer sales are final. Refunds of trailer purchases and cancellations of trailer orders are not offered. Trailer deposits are non-refundable.
Shipping and Handling Charges: Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.
We ship via Fedex or US Postal Service in the continental US. Shipments to Alaska & Hawaii will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: Entire orders will be shipped together if possible.
Sales Tax
Parts, tow dollies, dump bins: Sales tax is charged on in-state orders if required by law.
Trailers: No NC sales tax, a 3% highway use tax (HUT) is applied to all trailers purchased with NC Trailers providing the NC DMV title/registration/tags. NC Trailers can provide North Carolina Title, registration and tags at an additional cost.
Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
Backorders Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.
Secured Online Shopping
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection.
Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.